Shelby County Division of Community Services Logo

Shelby County Community Services
Empowerment for Resilent Families

Privacy Policy

What Information is Collected From You and Why

If you only intend to visit shelbycountytn.gov to browse through our web site, download information or read pages, we will gather and store certain information about your visit automatically. This information will not identify you personally. We do not use this data for marketing or commercial purposes, nor do we distribute, in any way, any of the information we gather. The only information we automatically collect and store is the following information about your visit:
    1.Your Fully Qualified Domain Name (Domain Name), of your Internet Service Provider (ISP) and/or  your computer, if your computer has a domain name specifically assigned to it.
2. Your IP Address (the number that is automatically assigned to your computer whenever you are surfing the Web) from which you access
our web site
3. Your Browser Type (for example: Internet Explorer, Netscape Navigator, Opera, etc.)
4. Your Operating System you use to access our site (Windows XP, 2000, Macintosh OS, Linux, etc.)
5. The Date and Time you accessed our site
6. The Pages you visited
7. The Uniform Resource Locator (URL) of the page you started from (for example: google.com), that linked you to our web site, if you did
not access our page by typing in
We use this information to help us make our site more useful to visitors. Learning about the number of visitors to our site and the types of
technologies they use, helps us improve the web site and the services we offer. In order to accomplish these goals, we are constantly
conducting statistical analyses of the data we collect and are aggressively improving our hardware and software to meet your needs.

HOW VOLUNTARILY PROVIDED INFORMATION IS USED

If you voluntarily send us information, i.e. you fill out a form requesting information, it will be used for governmental purposes only, although it
would be subject to disclosure to the extent required by law by the State of Tennessee’s Open Records Act. Such governmental purposes
could include, without limitation:
1. Helping us respond to your request for information
2. To look into a problem you are bringing to our attention
3. To keep lists of interested people (e.g. prospective vendors or employees)
We will not rent or sell information identifying you as a particular person (name, address, phone number, etc.) to third parties, without your
express permission, although again, this information would be subject to disclosure to the extent required by law by the State of Tennessee’s
Open Records Act, and we may charge a fee to recover any costs expended in responding to a request under that act. We will not disclose
credit card information, except for purposes related to your credit card transaction, or with your permission

What Information is Collected From You and Why

• Participant must be a resident of Shelby County
• Income below the 200% Federal Poverty Income Index
• Committed to attaining economic security
• Willing to participate in a program orientation to learn more about program
expectations
• Willing to sign a commitment agreement to advance in the process

What Information is Collected From You and Why

• Participant must be a resident of Shelby County
• Income below the 200% Federal Poverty Income Index
• Committed to attaining economic security
• Willing to participate in a program orientation to learn more about program
expectations
• Willing to sign a commitment agreement to advance in the process

What Information is Collected From You and Why

• Participant must be a resident of Shelby County
• Income below the 200% Federal Poverty Income Index
• Committed to attaining economic security
• Willing to participate in a program orientation to learn more about program
expectations
• Willing to sign a commitment agreement to advance in the process