Shelby County Community Services
Support and Hope for All Residents in Need

Rent and Mortgage Assistance

Emergencies happen. If something is preventing you from paying rent or your mortgage, the Comprehensive Emergency Assistance Program (CEAP) can help. CEAP is designed to support families through tough times and keep them from losing their homes through eviction, foreclosures, or other circumstances. If you have proof of a
paid unexpected, uncontrollable expense in the past 120 days, or able to verify loss of employment within the past 4 months you may qualify for CEAP assistance.

Eligible households can receive up to $1,500 once per program year

TO QUALIFY

• Be at or below 200% of the Federal Poverty Income Guideline, see chart
• You have had an unexpected, uncontrollable circumstance that caused a reduction in income.
• Have a state issued ID
• Have social security cards for all household members
• Income information for household (i.e. check stubs, award letter)
• Proof of pending eviction/foreclosure
• Proof of crisis/out of pocket expense

If you have all of the above, you qualify for Rental Assistance

TO APPLY

You will need:
• State Issued ID
• Social Security cards for all household members
• Income information for household (i.e. check stubs, award letter)
• Copy of your most recent utility bill

CONTACT US

Physical Address
Community Services Agency
1188 Minna Place
Memphis, TN 38104


Phone
901-222-4200

Scan the QR Code to visit the Shelby County Rent/Mortgage Assistance website.