Shelby County Community Services
Support and Hope for All Residents in Need

Regular Utility Assistance

If you're struggling to pay your utility bill, the Low-Income Home Energy Assistance Program (LIHEAP) and the Low-Income Household Water Assistance Program (LIHWAP) may be able to help. The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. However, you must have applied for LIHEAP in the same program year. Eligible households can receive up to $1000 once per program year for the LIHEAP program.

To Qualify

• You must be a resident of Shelby County
• Your income must be 60% of the State Median Income (See the Federal Poverty
Guidelines chart below )
• You must have an active utility account

CONTACT US

PHYSICAL ADDRESS
Community Services Agency
1188 Minna Place
Memphis, TN 38104

PHONE
901-222-4200

Scan the QR Code to visit the Shelby County LIHEAP Regular Utility Assistance website.